Policy Documents
Listed below are the Policy wordings and Key Facts statements for specific policies which we offer. They are in .pdf file format for you can download and save.
Testimonials
It is always a difficult time when you have a horse with an injury, but I never have to worry about the insurance part of it and that is thanks to all of you
Ali J, Essex
Thankyou so much for getting this claim sorted so quickly!! Excellent customer service and genuinely helpful in a very stressful time
Holly, Suffolk
thank you for an excellent service regarding this claim.
Mrs B, Bucks
“I am sorry I was so upset on the phone but you were very understanding and professional on the phone, which I very much appreciate right now. Thank you for your prompt assistance.”
Sue A
“Many thanks for your email (confirming settlement). May I just say that I found your claim process very efficient.”
Emma J
“I am happy for Mrs X to take over Ella’s policy. I am glad that she is coming to you for insurance, I did recommend your services as you have been outstanding. I will certainly be coming back to you when Ella returns from loan.”
Debby
“Sadly we have decided to retire and no longer need our policies but thank you for your assistance during the last 10 years and we will have no difficulty in recommending you to anyone.”
Bill H
“I look forward to continuing my insurance with Carriagehouse, whom in the past I have always found to be very efficient and competitive in their quotes.”
Mrs L C
“Brilliant thank you. You might be please to know that my friend was very impressed with your customer service , which I was very pleased about as I had recommended you!”
Mrs T
“I came to Carriagehouse as a result of a recommendation from a friend and I am so glad as from start to finish I have received prompt, efficient and sympathetic service.”
Mrs F M
“Many thanks for your support throughout this claim. It’s what sets Carriagehouse apart from the rest.”
SB
“Wow that was super quick (following claim settlement). Thanks Carriagehouse that’s great!”
Mrs N P
“I just wanted to thank you for your very prompt attention to my recent claim,. I sent my claim form off and was delighted to receive a cheque by return of post. Many thanks.”
Sandra B
“Thank you for your cheque in settlement of my claim. Can I also thank you for your efficient and sympathetic handling of my claim. As you imagine I was devastated to loose my horse especially so suddenly.”
Jules T
“I chose your company to insure my horse with because you are horsey people yourselves so know what we horse owners go through. If I ever have an opportunity to own another horse again, I will becoming back to your company. “
KA
“I have insured my dressage horses with Carriagehouse for many years and have been completely happy with the treatment I have received. I have found them approachable to talk to and very fair and efficient when a problem arises.”
Julie Hugo – Dressage Rider and Trainer
“Having had policies with a number of companies over the years, Carriage House is the only one in my experience that truly cares about the welfare of my horses.”
Rachel M,
“Carriagehouse have been fantastic. They settle the invoices promptly. They are always ready to give advice over the telephone and I would certainly recommend them to a friend.”
S, Plumb
“I would always recommend Carriagehouse when insuring a horse.”
Ann P.