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At Carriagehouse Insurance, we try to make the claims process as easy as possible.

Please select what type of claim you wish to make from the options below. Then complete and submit the form presented oralternatively contact us on 01206 337388 and we will email or post the claim forms to you. NB: For horse or donkey health claims you can also download & print the PDF below of your claim form and the veterinary surgeons report form . We will contact you with details of any extra information that you must submit as part of your claim, including a completed Veterinary Surgeon’s report form and your horse’s veterinary history.

For any potential claim, it is your responsibility as the insured to advise Carriagehouse Insurance at the earliest possible time. This must be done whether or not you then submit the claim but, if you decide not to, it is a good idea to let us know so that we can close the claim file.

Please review our claims procedure notes for Horse or donkey claims, theft or damage claims or liability claims:


The claim forms for horse or donkey veterinary fee, death or permanent incapcity claims can be printed from the links below:

  1. Veterinary Fee/death/permanent incapacity claim form and claims procedure
  2. Veterinary surgeon’s Report Form for vet’s fees, death & permanent incapacity claims


  • Do you have cover for the section you wish to claim for?
  • Take special note of any exclusions
  • Have your policy number to hand
  • Need advice? Contact us

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